He is a resident of the Tower and manages the electricity for the entire building.
He provides the quest Voltage, in which he asks Kyle Crane to reboot the northern and southern substations in the Slums, before rebooting power for the entire district.
He also asks Crane to climb to the top of Infamy Bridge and retrieve UV bulbs from the powerful searchlights located there, initiating the quest Searchlights.
Later, when the gas connection for the neighborhood is interrupted, Alfie sends Crane out to investigate, starting the quest Gassed Up.
Crane:"You're Alfie?" Alfie:"That's me. Electricity, building maintenance, I keep this place running somehow. Glad you're here. I was just about to call you." Crane:"What's the problem?" Alfie:"Well, it's good news-bad news. The good news is that you restored the lights in the Cauldron district. The bad news is that it blew out the grid near the overpass. It's blacker than your pants pockets over there." Crane:"So, you need it switched back on?" Alfie:"There're two sub-stations. Flick-flick, you switch 'em on, the order doesn't matter. Then you throw the master in the main station, and it'll light up like a Christmas tree." Crane:"I think I can do it." Alfie:"Of course, you can do it. Any runner could do it. But there's a catch. Shutting off the lights has created a little black patch for the volatiles. Bunches of them are gathering there after sundown. So I've rigged a trap. It's already in place, all set to go. Now, if you can get in there and restore the power after it's dark, we can fry a whole lot of freaks in one shot." Crane:"After dark? That's going to be a lot dicier." Alfie:"Sure. That's why no one's volunteered for this job. But I'm thinking maybe you're a bit tougher than the rest of these guys. Just an impression." Crane:"Let's just say I'm here to help." Alfie:"Really. Good intentions, huh? Hope you've got some guts, or you won't last long."
—
Upon reaching the first substation:
— Crane:"I'm in the substation." Alfie:"Just find the control panel and turn the switch on. That'll reboot the system." Crane:"(Flipping the switch) Done." Alfie:"Good, now you gotta do the same thing in the second substation."
—
Upon reaching the main station:
— Crane:"I'm at the main station, Alfie." Alfie:"You've got to find the main panel. It's in one of the buildings."
—
After flipping the switch:
— Crane:"It's done! Fire it up now!" Alfie:"Hang on! ... Hang on! (Uses the trap) EAT VOLTS, YOU FREAKS! That was good stuff, Crane. No bullshit. Come and see me when you get back. I've got something for you."
Alfie:"Crane, the man who got the power back on. Take this. Sorry if I'm not sounding too grateful, I'm having a piece of shite day, you know?" Crane:"Anything I can help with?" Alfie:"Yes, but Brecken won't authorize it. Too risky, he says." Crane:"Is it something we need?" Alfie:"Okay. Brecken says we need better security at night. Too many nocturnals on our doorstep. Right? So, I put together a new light rig, using these big 10 kilowatt UV lamps. It's massive. Turn it on, it'll torch a volatile at 200 feet. It would be fucking nuclear, but the UV bulbs to run it are stuck in the towers of the Infamy Bridge." Crane:"The bridge? Wait a minute, are you talking about the Infamy firewall?" Alfie:"Sure. Biggest UV lamps in the hemisphere." Crane:"Alfie, that system didn't work. It was a disaster. When it failed, they had to destroy the bridge." Alfie:"Well, it wouldn't have failed if they hadn't lost power. And when you restarted those substations, the system came back on line. You can see it at night now." Crane:"So, you need someone to get the bulbs." Alfie:"Sure-sure. But here's the thing. Some of the bulbs have burned out. Right? They're no good. So the only way to tell which ones still work is to collect them when the system is powered on." Crane:"Another night run." Alfie:"Getting in wouldn't be too hard." Crane:"But once you remove the working bulbs..." Alfie:"... You'll be on a pitch-black bridge, with a whole bunch of problems. Yeah. You know what? Maybe Brecken's right about this one. Forget I mentioned it. But it's a damn shame."
—
Upon returning with the UV bulbs:
— Alfie:"You need something? Get in line. We're already swamped." Crane:"I've brought you something to brighten your mood." Alfie:"My lights! YOU GOT THE BRIDGE LIGHTS? How?! No. Never mind how. None of my business." Crane:"And none of Brecken's either. You just tell him you found them in a shoebox." Alfie:"You're my ace new partner, Crane. I'm going to take care of you. Tomorrow night we're going to be a lot more secure."
Alfie:"WHAT THE HELL WAS THAT?!" Crane:"I found Jeff, and the gas is back on." Alfie:"That's a relief. Told you, he's irreplaceable." Crane:"Well, I'm afraid you're going to have to find a replacement."
